Payment Methods:
Payment is through our online booking system.
Confirmation of place
If payment is made through any other way than card payment using the online booking system, your place will only be confirmed on full payment. An acknowledgment will be sent with payment details however booking confirmation will only be sent when payment is received. If you pay using the online booking system, you will receive an automated reply confirming your place.
Refunds
Your booking may be cancelled provided you inform the Franchisee in writing within 7 days of the course commencing. Please note there may be an administration charge.
In the event, you cannot attend, you may offer your place to a friend as a gift provided you inform your Class Leader.
Thank you for your understanding and co-operation.
Supervision and withdrawal of service
This is a course designed for teaching adults and contains important content. As far as is possible, we ask attendees to arrange for child care. Regrettably we cannot allow mobile children in the sessions unless there is the consent of the whole group and this is prearranged.
Should a carer or associated visitor behave in a way that the Class Leader feels is unreasonable then the company reserves the rights to withdraw the provision of classes to the client.
Cancellation of Classes policy:
KeepaBeat will endeavour to run classes during bad weather e.g. snowy conditions. However should we need to cancel due to safety concerns, parents will be notified/contacted (please check your local KeepaBeat Facebook page and make sure your phone number is kept up to date on our register).
An additional class will be arranged.
Commitment to Equal Opportunities:
KeepaBeat has a commitment to ensure that the equipment and activities are value and worth to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability.
It is important that Keepabeat are informed of any learning difficulties or language barriers delegates may have, so that we can make where reasonably practicable provision for these delegates.
Data Protection
The information on this form contains personal data.
KeepaBeat will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed onto a third party unless you have opted in during the booking process.
Videos, photographs and confidentiality
We love you taking pictures or videos during the class provided it doesn’t interfere with the class. In addition please always be sensitive of taking pictures of others without their permission. If you are asked to stop, please do respect the rights of others.
In addition if the Class Leader feels that the amount of video is excessive, not just short clips, then you may be asked to stop.
Protection of property
Please note that your property left in prams or bags is your responsibility and KeepaBeat cannot take any responsibility for the safeguarding of these items.
Health & Safety and Hygiene Policies:
KeepaBeat follows rigorous internal checks of the venue and its own equipment to ensure that they are clean and safe. Daily Risk Assessments are conducted.
KeepaBeat is in process of gaining Gold Accreditation of the Children’s Activities Association and meets their standards in all operational aspects.
Some physical activity is required and can be strenuous. It is there for the responsibility of the delegates to inform the trainer of any medical condition that they have which may be affected by exercise. It would also be helpful to inform us at the time of booking so that we can cater for your needs.
Please be informed all delegates to wear suitable, comfortable clothing (skirts or dresses should be ankle length).
Changes to Terms and Conditions
KeepaBeat from time to time updates these T&Cs. It will inform you of changes through regular channels of communication and you have 14 days to opt out of accepting changes in writing. Failure to do so will entitle KeepaBeat to treat this agreement with you as being updated with the changes.
